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One of the biggest concerns individuals have about purchasing a poker table online is the shipping. Most people are familiar with shipping and receiving small packages via Fedex or UPS. Shipping via freight has some different rules. Even though less than 98% of shipments arrive with damages it is important to note a few things you can do to make it easier for both the merchant and the purchaser to have a successful transaction.
The first is that you must actually sign upon receipt of the table. Unlike other packages where the delivery person will drop it off with freight you must actually sign.
Second, once you sign for the item you own it. It is vitally important that you fully inspect the table for any defects or damage on the packaging. If you casually sign and later notice damage you will be stuck with a damaged piece of merchandise.
Further, if you do find damage and want to refuse shipment note the damage on the paper and have the driver initial it as well. The driver can act as an independent 3rd party to insure any claim can be verified.
Lastly, if you do receive a damaged item promptly alert your merchant so they can contact the freight company and promptly send you a replacement.
As a finale note damage incidents tend to be higher around December 25th. Shipping companies are in a major rush to try and push everything through and they tend to be a little less careful. If you plan on making a big purchase it is best to send it in early December or wait until after January 1st to minimize the chance of receiving damaged goods.
The first is that you must actually sign upon receipt of the table. Unlike other packages where the delivery person will drop it off with freight you must actually sign.
Second, once you sign for the item you own it. It is vitally important that you fully inspect the table for any defects or damage on the packaging. If you casually sign and later notice damage you will be stuck with a damaged piece of merchandise.
Further, if you do find damage and want to refuse shipment note the damage on the paper and have the driver initial it as well. The driver can act as an independent 3rd party to insure any claim can be verified.
Lastly, if you do receive a damaged item promptly alert your merchant so they can contact the freight company and promptly send you a replacement.
As a finale note damage incidents tend to be higher around December 25th. Shipping companies are in a major rush to try and push everything through and they tend to be a little less careful. If you plan on making a big purchase it is best to send it in early December or wait until after January 1st to minimize the chance of receiving damaged goods.
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